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organizational storytelling
Harvard Business Review:
"Storytelling that moves people"
Robert McKee: June 2003 issue


Harvard Business Review 
"Storytelling That Moves People:
A Conversation with Screenwriter Coach, Robert McKee" 
(page 51)

 The June 2003  issue of the Harvard Business Review 
features storytelling in its lead story. 
It's an interview with Robert McKee.
 The quote at the top is:

"Forget about PowerPoint and statistics. 
To involve people at the deepest level, 
you need stories. 
Hollywood's top consultant reveals 
the secrets of telling them."

Robert McKee was featured as a character in the recent Oscar-winning movie, Adaptation, which also happens to be about storytelling. McKee's 1997 book (Story) has become the bible of screenwriters, and well worth reading. The article is interesting and covers issues like:

  - what is a story?
  - how would an executive learn to tell stories?
  - is this really exaggeration and manipulation?
  - what's wrong with painting a positive picture?
  - acknowledging the dark side makes you more convincing?
  - does this mean you have to be a pessimist?
  - a story that embraces darkness produces positive energy?
  - how do you find stories?
  - does being a good storytelling make you a good leader?

 One quibble that I have is whether the article is sufficiently clear about the different purposes for which storytelling can be used in organizations. McKee seems to assume that storytelling in itself is a good thing, which I'm sure it is. But unless one goes on to consider what is the purpose for which
the story is being told in an organization, one can make some terrible blunders. McKee is right that a story with a dark side is useful for some purposes, such as establishing the authenticity of the teller or sharing knowledge, but not for all purposes. 

As the very next article in the same issue of HBR by Rosabeth Moss Kantor (p.58) makes clear, if you want to get action such as a positive turnaround in a company in deep trouble, you have to be telling positive stories to inspire hope and confidence in the future. The purpose at hand will determine what sort of story you need.  Nevertheless despite such quibbles, the article is interesting. And it is obviously good news to see a mainstream publication like Harvard Business Review featuring storytelling so explicitly and prominently. 

 Worth a look. 
You can download the article for US$6 at:

http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=R0306B

Learn more about
  Squirrel Inc: A Fable of Leadership Through Storytelling
          a new book by Steve Denning (Jossey-Bass, June 2004)

  Storytelling in Organizations
          a new book by Steve Denning with John Seely Brown, Larry Prusak & Katalina Groh
          (Elsevier, June 2004)

   The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations 
          The acclaimed book by Steve Denning (Butterworth Heinemann, 2000)

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Steve Denning consults and gives workshops and keynote presentations on topics that include: leadership, innovation, organizational storytelling, business storytelling, springboard storytelling, knowledge management, branding, marketing, values, communication, communities of practice, business performance, collective intelligence, tacit knowledge, business collaboration, knowledge, learning, community, performance improvement, visionary leadership, social potential, institutional community building, and internal communications. You can contact Steve at steve@stevedenning.com

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