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Why stories need single protagonists

"The death of one person is a tragedy. The death of a million people is a statistic." So said Stalin, and he hit on a counter-intuitive truth. We should be much more upset about a million people dying but the fact is that we're not. We're more upset at the death of a single victim than the disaster for a crowd.

The phenomenon has implications for storytelling. Every storyteller knows instinctively that the more concrete you can make the story, the easier it is to get listeners interested. In particular, it's easier to tell a story with a single protagonist than a story with multiple protagonists.

Now we have a study confirming and measuring this phenomenon, and showing that the psychic numbing that occurs with multiple victims occurs with as few as two people. The study by Västfjäll, Peters, and Slovic gave a group of Swedish students the opportunity to contribute their earnings from another experiment to Save the Children to aid poor African child called Rokia. A second group was offered the opportunity to contribute their earnings to Save the Children to aid Moussa, a desperately poor seven-year-old boy from Mali A third group was shown the vignettes and photos of both Rokia and Moussa and was told that any donation would go to both of them, Rokia and Moussa. The donations were real and were sent to Save the Children. Both Rokia and Moussa received significantly more donations and sympathy, when their case was presented alone than when they were presented as a group of two. A stunning result.

Read the full study here.


“Steve Denning is the Warren Buffett of business communication. He sees things others don't and is able to explain them so the rest of us can understand.” Chip Heath, co-author of Made to Stick. “This book offers a genuinely refreshing perspective and an uncommon insight into the narrative life of leadership. I highly recommend you get it today and read it tonight. Tomorrow will be an entirely different kind of day if you do.” Jim Kouzes. Co-author of The Leadership Challenge

The Leader's Guide to Storytelling: Mastering the Art & Discipline of Business Narrative
A book by Steve Denning (Jossey-Bass, 2005)

Squirrel Inc: A Fable of Leadership Through Storytelling
A book by Steve Denning (Jossey-Bass, June 2004)

Storytelling in Organizations
a book by Steve Denning with John Seely Brown,
Larry Prusak & Katalina Groh
(Elsevier, June 2004)

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations 
a book by Steve Denning (Butterworth Heinemann, 2000)

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Steve Denning consults and gives workshops and keynote presentations on topics that include: leadership, innovation, organizational storytelling, business storytelling, springboard storytelling, knowledge management, branding, marketing, values, communication, communities of practice, business performance, collective intelligence, tacit knowledge, business collaboration, knowledge, learning, community, performance improvement, visionary leadership, social potential, institutional community building, and internal communications. You can contact Steve at steve@stevedenning.com

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