Steve Denning best keynote speaker on leadership innovation business narrative storytelling

1. What is knowledge?
2. What is knowledge management?
3. Seven basics of knowledge management
          a. strategy of knowledge management
          b. organizing for knowledge management
          c. budget of knowledge management
          d. incentives for knowledge management
          e. community of practice 
          f.  technology of knowledge management
          g. measurement of KM 
          h. second generation issues
4.  History of knowledge management 
5.  Digital divide or digital opportunity
6.  The  imperative to share knowledge
7.   Six laws of knowledge management
       a. Knowledge sharing is key to survival
            b. Communities: heart and soul of KM
            c. Communities need physical interaction
            d. Passion drives communities of practice
            e. Knowledge need inside-out and outside-in
            f.  Storytelling ignites knowledge sharing
            g. Corollaries
  8.   Connecting vs. collecting
  9.   Discovering what we know
10.   Democratization of what we know
11.   Knowledge fair: the horizontal ritual
12    KM and new knowledge
13    Knowledge management & e-business
14.   The fancy new KM tools
15.   Knowledge management job description
16.   What is intellectual capital ?
17.   Sharing knowledge-Knowledge sharing
18.   Quotations on knowledge - What the sages say about it

Planet IT dialogue on knowledge management-December 2000

References: 
    Stephen Denning, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations(Butterworth Heinemann: October 2000) 
    Carla O'Dell and Jack Grayson: If Only We Knew What We Knew: The Transfer of Internal Knowledge and Best Practice, (New York, Free Press, 1998) 
    Larry Prusak and Tom Davenport, Working Knowledge: How Organizations Manage What They Know, (Harvard Business School Press, 1998) 
    Etienne Wenger, Communities of Practice (1999)

“Steve Denning is the Warren Buffett of business communication. He sees things others don't and is able to explain them so the rest of us can understand.” Chip Heath, co-author of Made to Stick. “This book offers a genuinely refreshing perspective and an uncommon insight into the narrative life of leadership. I highly recommend you get it today and read it tonight. Tomorrow will be an entirely different kind of day if you do.” Jim Kouzes. Co-author of The Leadership Challenge

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Steve Denning consults and gives workshops and keynote presentations on topics that include: leadership, innovation, organizational storytelling, business storytelling, springboard storytelling, knowledge management, branding, marketing, values, communication, communities of practice, business performance, collective intelligence, tacit knowledge, business collaboration, knowledge, learning, community, performance improvement, visionary leadership, social potential, institutional community building, and internal communications. You can contact Steve at steve@stevedenning.com

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