About Steve Denning
Steve Denning is the author of the award-winning books,
The Leader's Guide to Radical Management: Re-inventing the Workplace for the 21st
Century (Jossey-Bass, 2010), The Secret Language of Leadership
(Jossey-Bass, 2007) and
The Leader's Guide to Storytelling (Jossey-Bass, 2005).
From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank where
he spearheaded the organizational knowledge sharing program.
In November 2000, Steve Denning was selected as one of the world’s ten Most Admired Knowledge
He now works with organizations in the U.S., Europe, Asia and Australia on leadership,
innovation, business narrative and most recently,
His clients have included many organizations, large and small, around the world, including GE,
IBM, Microsoft, McKinsey, Shell, Netflix, Bristol Myers Squibb, Deloitte, Lockheed Martin,
Raytheon, Syngenta, Danfoss, McDonalds, Unilever, Bristol-Myers Squibb, Abbott Laboratories,
MWH, Ernst & Young, CRM Learning, Xerox, Oracle, Maritz, Target, Burns & McDonnell,
Mitre Corporation, Innovation Council, Deluxe, Fetzer Foundation, Diageo (UK),
UK Parliamentary Ombudsman, Nestle (Switzerland), Novo Nordisk (Denmark), International
Energy Agency (Austria), Symbiosis (Austria), PMI (France), Ambrosetti (Italy), ARK group (UK, Asia,
Australia), Air New Zealand, World Bank, UN, UNDP, US Army, USAID, CIA, NSA, Defense
Intelligence Agency, NetHope, The Brookings Institution, American Institute of Architects,
California Workforce Association, CIA, NSA, NIMA, FAA, NY State Government, Oregon State
Government, Australian government ministries, New Zealand ministries and the Ministry of Foreign
In April 2003, Steve was ranked as one of the world's Top Two Hundred Business Gurus by Davenport & Prusak, "What's The Big Idea? (Harvard, 2003).
Steve's most recent book, Leader's Guide to Radical Management: Re-inventing the Workplace for the 21st
Century (Jossey-Bass, 2010), was selected by 800-CEO-READ as one of the best five books on
management in 2010. It offers a comprehensive guide to the reinventing the organization for the 21st Century.
The Secret Language of Leadership: How Leaders Inspire Action
Through Narrative (October 2007) was selected by the Financial Times as one of the best books of 2007.
It was also selected by the book distributor, 800-CEO-READ, as the best book on leadership
in 2007. It is a comprehensive guide to transformational leadership, particularly how to use develop and use narrative intelligence to inspire enduring enthusiasm in any audience for your cause.
Steve's book, The Leader's Guide to Storytelling (2005) is a comprehensive guide to the various ways in which leaders can use of storytelling to achieve a variety of organizational purposes, including spark action, communicate who they are, transmit the brand, transfer values, share knowledge, inspire collaboration, tame the grapevine and lead people into the future.
Steve's book, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations (Butterworth Heinemann, 2000) describes how storytelling can serve as a powerful tool for organizational change and knowledge management.
Steve's book, Squirrel Inc.: A Fable of Leadership and Storytelling was published by Jossey-Bass in June 2004. It discusses the seven highest value forms of organizational storytelling, about which there is already considerable advance praise.
Another book, co-authored by Steve Denning along John Seely Brown, Katalina Groh and Larry Prusak,
was published in June 2004 by Elsevier. It is entitled
Storytelling in Organizations: How Narrative and Storytelling Are
Transforming Twenty-first Century Management
Steve was born and educated in Sydney, Australia. He studied law and psychology at Sydney University and
worked as a lawyer in Sydney for several years. He did a postgraduate degree in law at
Oxford University in the U.K. Steve then joined the World Bank where he worked for several decades in many capacities and held various management positions, including Director of the Southern Africa Department from 1990 to 1994 and Director of the Africa Region from 1994 to 1996. From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank.
Steve was a Senior Scholar at the Burns Academy of Leadership at the University of Maryland from 2006-2009.
In the Fall of 2009, Steve was a Visiting Fellow at All Souls Colleges, Oxford University, UK.
Steve was a member of the Quality Council V of the Conference Board from 1993 to 1996.
He has published a novel,
and a a volume of poetrySonnets 2000.