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eNewsletters

My eNewsletters are free and provide a regular flow of hard-hitting insights, articles, downloads, audio and video on leadership, innovation, storytelling and radical management as well as news of upcoming events. This is stuff you won't find anywhere else. You can see some recent examples below. If you like what you see and want to become part of the community of people interested in these issues, you can sign up to receive the newsletters in the box at the top right hand corner of this page.

January 20, 2011: Will you help me find a title?

1. Help me find a title for my blog. 2. Ten steps to delight your client 3. Ten steps to transition from the manager as controller to manager as enabler. 4. An interesting new book, Practically Radical by Bill Taylor. 5. Keynote in Frederick Maryland

January 17, 2011: Don't miss this live event in DC

1. A live event in DC in the Spring: survey results. 2. Review of my new book. 3. Live event in Frederick MD on Jan 27 4. Why are bankers paid so much? 5. The sad story of microcredit 6. Why Super Bowl ads will not make us love the US government 7. Another advantage of social media 8. A cool TED video to help rid us of our addiction to things. 9. HR ready to lead the revolution 10. New goal for labor unions: better management 11. The most beautiful book deal in the world 12. Free gifts from Dan Burrus and his new book.

January 10, 2011: How (not) to fix capitalism

1. Review of Porter's HBR article: How to fix capitalism; 2. Is this another management fad like BPR? 3. Is capitalism fixing itself? 4. Survey on storytelling event; win a raffle prize 5. Tom Gilb’s review of Radical Management 6. Putting the meaning back into work 7. Webcast this Tuesday: HR implications of radical management

January 3, 2011: What economists miss: most jobs suck

1. Join my online discussion group aimed at “revolutionizing the world of work”. 2. 84% of workers plan to look for a new job in 2011: bad news for everyone: bosses, employees and politicians. 3. Good news: 84% are voting for change. 4. Economists miss the real job crisis: most jobs suck. 5. Government and private sector both suffer from the same terminal disaease: hierarchical bureaucracy. 6. Is radical management radical enough? It’s a revolution of the heart. 7. Extraordinary story of how Qatar won the right to host the 2022 World Cup.

December 30, 2010: Leading Change? Start with the heart!

1. Leading change? Start with the heart. 2. You can stage your own management revolution. 3. My New Year’s Resolution. Join my online discussion group: "Revolutionizing the world of work". 4. Wakeup call: 84% of workers plan to change jobs in 2011. 5. Why do women get the revolution better than men? 6. Global overview of reforming government 7. Most beautiful bridge in the world 8. Upcoming webinar

December 26, 2010: Revolutionizing the World of Work

1. Revolutionizing the World of Work. 2. My predictions for 2011 3. Q&A with Rod Collins on the revolution brewing in the world of work.

December 20, 2010: The Wonders of Suckiness

1. The wonders of suckiness. 2. Book of Umair Haque's 3. How storytelling can fight boredom 4. Great review of my book by Dave Moran 5. Has our country become mean-spirited?" 6. Obama’s CEO Summit 7. The most beautiful gift in the world 8. Facebook photos of last Wedneday's lively KMI event

December 16, 2010: The art of story

1. The art of story. 2. 800-CEO-READ selects my book as among best of 2010. 3. My Christmas bundle for you: my 25 most popular posts of all time. 4. What Obama should have said at the CEO summit. 5. The myths and reality of the CEO summit. 6. What KM approaches to culture are working? 7. Julian Birkinshaw: You can stage your own management revolution. 8. The most beautiful building in the world.

December 9, 2010: How Can We Secure Our Future? Education

1. Our educational system is in disarray. 2. The myth of the single management fix. 3. How do you grow a storytelling business (or any other business). 4. Matt May’s review of my new book in Open Forum Guru Review. 5. 800-CEO-READ publishes my Manifesto "Radical Management: Mastering the Art of Continuous Innovation"

November 1, 2010: How to get Empowered: The Role of HEROes

1. How to get empowered: the role of HEROes; 2. Tell the story of HERO in your life. 3. How the revolution IS being tweeted. 4. Empowerment is greatest among the geeks! 5. Tom Friedman misses the elephant in the room. 6. Zane Safrit interview. 7. Fabulous array of gifts available. 8. Special offer from BTS Global Tournaments: Two Free Places Available!

October 18, 2010: How is radical management being received?

1. How is radical management being received? Very well, as it turns out. 2. And just as well given the dire economic circumstances described here. 3. Learn how you can help spread radical management, by recognizing a leader in your life.

October 11, 2010: How the revolution IS being tweeted.

1. Hear the story of how the revolution IS being tweeted, as well as the Five Reasons Why Malcolm Gladwell got this one wrong here. (And don't miss the lively discussion under way in the Comments section at that link.) 2. How do you create sustained high-performance and innovation? There are seven keys to making high-performance and innovation sustainable. Learn what they are here. 3. Also: learn the five ways to delight a client, here. 4. And learn five MORE ways to delight a client, here.

October 4, 2010: Disruptive innovation

1. Disruptive innovation is a CEO's worst nightmare. That's because what is widely regarded as good management leads to disaster. At Nokia, the management did everything right, yet they were blindsided by disruptive innovation. Find out why here. 2. How do you survive the nightmare of disruptive innovation? To find out, go here. 3. Want to find out why women are the future? When women are 60% of talent and 90% of the customers, it's not diversity: it's the future. Read more here.

September 27, 2010: Recognize a leader

1. Recognize a leader in your life. 2. How to do you reinvent management? Interview with Julian Birkinshaw: Reinventing Management (Jossey-Bass, 2010) 3. How do you engage in conversations for change? 4. How not to get the best from your people.

September 20, 2010: When your customer is the government

1. Radical management: what to do when your customer is the government: 2. Seeing is believing: Visualizing the difference between 20th and 21st Century management: 3. Live tweeting from The Economist's The Ideas Economy conference in NY: 4. Disruptive innovation: the case of college education in the US: 5. The key to long term profitability: enhancing the customer experience:

September 13, 2010: Economic growth but no jobs

1. Solving the problem of "economic growth but no jobs". 2. Solving the problem of out-of-control health care costs that threaten to bankrupt the country. 3. Solving the problem of medical errors, which currently kill around 100,000 people a year in the US alone.

September 6, 2010: Radical management at the checkout counter

1. The case of the checkout clerk at the supermarket. 2. The case of the US health care system. 3. Firms need less innovation? Huh? 4. The future of customer service that sucks. 5. Passion breeds simplicity

July 26, 2010: The HR Story: Putting the H in HR

1. A huge opportunity for HR with the emergence of radical management. 2. My new 3 minute YouTube video. 3. Why management kills marketing ideas. 4. BP's road to disaster. 5. 4-week online learning opportunity. 6. Different ways to follow Steve: Twitter, blog, Facebook.

July 19, 2010: More on Why Great KM Programs Fail

1. More on why great KM programs fail: audio talk. 2. Why do intelligent people act unintelligently? 3. How do you make an entire organization Agile? 4. Positive examples of radical management: Toyota; French cuisine. 5. Survey results and winners of the raffle.

July 10, 2010: Will Social Media Change Organizations?

1. Will social media transform the organization? 2. Do a survey and win an advance copy of Steve's new book. 3. In search of civilization: Bloomberg's BusinessWeek. 4. Bosses' pay goes up, while staff skills go down. 5. My most popular blog posts. 6. My new professional page on Facebook.

July 5, 2010: Why Great KM Programs Fail

1. Why great KM programs fail. 2. What HBR won't say: Why BPR failed. 3. Four reasons why management needs radical change. 4. Steve Denning on YouTube.5. Attention all training directors: special offer: the Ten-Pack.

June 28, 2010: Want to Kill Your Firm Quickly? Read HBR

1. Want to kill your firm quickly? Read HBR. 2. After the financial meltdown and the oil spill, what's next? 3. The Great Reset: Richard Florida podcast. 4. Online learning event: Oct-Nov 2010: Making Radical Management Happen.


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Upcoming events

1.27.11 Frederick MD keynote